How Long Has Roto Rooter Been in Business? is a household name when it comes to plumbing and drain cleaning services. Known for its reliable, fast, and efficient service, the company has grown into one of the largest plumbing service providers in North America. But how long has Roto-Rooter been in business? Let’s take a deep dive into the history of the company, its journey to success, and what makes it one of the most trusted names in the plumbing industry.
The Birth of Roto Rooter: A Historical Overview
Roto-Rooter was founded in 1935 by a man named Samuel Blanc, a businessman from Toledo, Ohio. At the time, Blanc had a vision to revolutionize the plumbing industry by creating a more efficient method for clearing blocked drains. He invented a unique machine that used a motorized spinning cable to break through tough clogs in pipes. This machine, called the Roto-Rooter, would go on to be the company’s namesake and the foundation of its success.
The first Roto-Rooter machine was a game-changer. Previously, plumbers used much less efficient methods like augers or manually digging up pipes to clear blockages. Blanc’s machine significantly reduced the time and labor required for these jobs, making the service more affordable and faster for homeowners.
Roto-Rooter’s Initial Growth
After the invention of the Roto-Rooter machine, Samuel Blanc began offering plumbing services throughout Toledo. His innovative solution quickly gained attention, and the company began to grow. Blanc realized that his business model could work on a larger scale and began franchising the concept across the country. By 1936, the first Roto-Rooter franchise was established, marking the beginning of a nationwide expansion.
The Company’s Growth Through the Decades
From the 1940s through the 1970s, Roto-Rooter continued to expand, both in terms of locations and services. During this period, the company began to offer a broader range of plumbing and drain cleaning services. Its name became synonymous with fast and reliable plumbing services.
The 1980s saw Roto-Rooter further solidifying its place in the plumbing world. In 1980, Roto-Rooter became the first plumbing company in the U.S. to offer 24/7 emergency service, a move that revolutionized the industry and set the company apart from its competitors.
By the 1990s, Roto-Rooter had over 200 locations across the United States and Canada. It was clear that the company’s business model was working, and its reputation for high-quality service continued to grow.
Roto Rooter in the Modern Era
Acquisitions and Expansions
In 1989, Roto-Rooter was acquired by Chemed Corporation, a leading provider of services in the healthcare and industrial sectors. This acquisition gave Roto-Rooter access to additional resources and helped the company expand its service offerings. It also increased the company’s visibility, making it easier for homeowners and businesses alike to trust Roto-Rooter for their plumbing needs.
Today, Roto-Rooter operates across 48 states in the U.S. and several Canadian provinces, with over 500 locations. The company has grown from its humble beginnings in Toledo, Ohio, to become an internationally recognized brand in the plumbing industry. It offers a wide array of services, including emergency plumbing, drain cleaning, sewer line repair, water damage restoration, and much more.
Innovation in Service Delivery
As technology advanced, Roto-Rooter adapted to keep pace. The company introduced new tools and techniques for plumbing and drainage, including video camera inspections for sewer lines, hydro-jetting for cleaning pipes, and trenchless pipe repair methods. These innovations allowed Roto-Rooter to continue providing cutting-edge solutions while maintaining its commitment to customer satisfaction.
Moreover, Roto-Rooter embraced the digital age. It launched a mobile app that allows customers to schedule service, get estimates, and even track their service technician in real-time. This commitment to making the customer experience as smooth as possible has helped Roto-Rooter maintain its position as an industry leader.
Key Milestones in Roto Rooter History
Over 90 Years of Service
Roto-Rooter celebrated its 90th anniversary in 2025, marking an incredible milestone in the company’s history. Over the years, Roto-Rooter has continued to evolve and adapt to the changing needs of the plumbing industry. Its commitment to providing top-notch service, innovation, and reliability has made it a household name.
Roto-Rooter’s Commitment to Excellence
One of the key factors behind Roto-Rooter’s longevity is its commitment to training and certifying its technicians. Roto-Rooter invests heavily in the professional development of its workforce, ensuring that each technician is highly skilled and knowledgeable. The company also adheres to the highest standards of safety and customer satisfaction.
In addition to its technician training programs, Roto-Rooter also maintains a robust system for responding to customer feedback. This focus on continuous improvement and customer care is one of the reasons why Roto-Rooter has remained a trusted name for so many years.
A Global Brand with Local Roots
Although Roto-Rooter has expanded internationally, it still maintains a strong local presence in the communities it serves. Roto-Rooter’s franchisees are often deeply involved in their communities, offering local sponsorships, events, and charity work. This combination of a global brand with a local touch has been key to its continued success.
Why Roto Rooter Has Lasted So Long
Strong Reputation for Customer Service
One of the reasons Roto-Rooter has been able to stay in business for so long is its focus on customer service. The company’s core values include honesty, reliability, and customer satisfaction. Whether it’s a simple plumbing repair or a complex sewer line issue, Roto-Rooter’s technicians are trained to provide expert solutions with a friendly, professional attitude.
Innovation and Adaptation
Another factor contributing to Roto-Rooter’s longevity is its ability to innovate and adapt to the times. Whether it’s offering new services, embracing digital tools, or investing in the latest plumbing technology, Roto-Rooter has consistently stayed ahead of the curve. This focus on continuous improvement has helped the company thrive in an ever-evolving industry.
Wide Range of Services
Roto-Rooter’s diverse range of services has also played a major role in its long-term success. From emergency plumbing repairs to extensive sewer line replacements, Roto-Rooter offers something for everyone. Its versatility and expertise across a broad spectrum of plumbing issues have made it a go-to provider for many homeowners and businesses.
Conclusion: Roto-Rooter Continued Success
In conclusion, Roto-Rooter has been in business for almost 90 years, and it shows no signs of slowing down. The company’s innovative approach to plumbing, commitment to customer service, and strong reputation have helped it remain a leader in the industry for nearly a century. From its humble beginnings in Toledo, Ohio, to becoming a national and international plumbing giant, Roto-Rooter has proven that with a focus on quality, innovation, and customer satisfaction, a business can stand the test of time.
As Roto-Rooter celebrates its anniversary, it’s clear that its legacy will continue for many more years to come. Whether you need emergency plumbing services or a routine drain cleaning, Roto-Rooter’s extensive experience and dedication to quality make it a reliable choice for all your plumbing needs.
Disclaimer
The information provided in this article is for general informational purposes only. While we strive to ensure accuracy, we do not guarantee the completeness or reliability of the content. For specific plumbing services, it is recommended to contact Roto-Rooter directly or consult a professional plumber for advice.
